Moving from volunteering into paid work

Some volunteers move into paid jobs where they volunteer, but this is not guaranteed.

If you are interested in a paid role, ask your manager to let you know if any position becomes available. By asking that, you will show your willingness and desire for a paid job.

Be careful not to volunteer for longer than you want because of the promise of a job. If your colleagues are being paid for doing similar work, you could be being exploited.

A good volunteer role or training can help you to get the skills and experience you need. Here are some things to look out for if you want to volunteer.

Before you start

• What would you like to get out of the role?
• Is there training?
• Do you know what is expected of you?
• Is there an induction?
• Have they asked if you need adjustments?
• Have you got a written volunteer agreement?
• Will you get a professional reference and after how long?

While you’re volunteering

• Do you feel welcome?
• Are you included in social events?
• Do you feel part of the organisation?
• Are you asked for feedback?
• Is communication good?
• Does the organisation understand your work?
• Do you have regular meetings with your team?
• Have you got the workplace adjustments you need?

When you finish

• Were you thanked?
• Do you know who to contact about references?

The volunteering roles that are most likely to lead to paid work are ones that support you and help you to learn new skills.

You can ask your manager questions like:

• What skills can I learn here?
• I want to learn [a skill]. Can you teach me this?
• What training opportunities do you offer volunteers?
• Can we change [hours, work] to suit my needs?
• Are there any other benefits I'll get from volunteering with you?

Clear, positive answers show that your manager is interested in what you want to get from volunteering.

Writing this up in a volunteer agreement can help. This should cover:

• a named contact at the place you’re volunteering (the DWP will need this)
• how to claim expenses
• training
• regular meeting dates
• what's expected of you as a volunteer
• how the organisation will support you
• how your role supports the organisation
• a timeline for when you will meet your goals (this could include an end date).

Some organisations will have a standard volunteer agreement. If not, you and your manager could adapt a sample agreement.

Sample volunteer agreement

Regular meetings are a chance to see how things are going. Check your goals from the last meeting. Ask if there is anything you’d like to change about your volunteering role.

• Try to give your manager some notice if you can.
• Update your CV or equivalent (such as LinkedIn).
• Make sure that someone has agreed to give you a reference.
• Write down a list of what you achieved.
• Build your network! Ask people you've met to connect on LinkedIn or other social media.

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